Get In Touch
We'd love to hear from you. Reach out to our team with any questions or feedback.
Address
ONS Cookers Pvt. Ltd.
123 Kitchen Street
Mumbai, India 400001
Business Hours
Monday - Friday: 9 AM - 6 PM
Saturday: 10 AM - 4 PM
Sunday: Closed
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Frequently Asked Questions
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you're not satisfied, simply contact us for a hassle-free return.
Do you ship internationally?
Currently, we ship within India. For international inquiries, please contact our support team.
What is the warranty on your products?
All our cookers come with a 5-year warranty. Cookware items have a 2-year warranty against manufacturing defects.
How can I track my order?
You'll receive a tracking number via email once your order ships. You can use it to track your package in real-time.
Do you offer bulk discounts?
Yes! For bulk orders, please contact our sales team at sales@onscookers.com for special pricing.
How do I use the care instructions?
Each product includes detailed care instructions. You can also find them on our website or request them from support.